Customer Testimonials
At Claire Givens Violins, we do our best to earn our customer's trust by consistently meeting high professional standards while offering the best value possible.
We are grateful for these letters that our customers sent us over the years.
Professionalism
"Your shop has been a wonderful find for me. I plan on being a lifelong customer."
-- Victoria Griswold, Indianapolis Symphony Orchestra; Quattra String Quartet, Indianapolis, IN
"We would like to express our respect for your professionalism - the fact that your violins were in perfect shape, the fact that you present your products and yourselves in such a professional manner, and your respectful treatment of your customers. We will be recommending you to all our friends in the Suzuki program in Rapid City."
-- G.D., Rapid City, SD
"Thank you so much for helping me find my 'dream' violin! I am so pleased with it and in every way, and I look forward to many years of playing! I also want to compliment you on your highly professional staff and services. It is a pleasure to be your customer!"
-- J.L., Laramie, WY
Trust
"But thank you all even more for maintaining the kind of business we can depend on and trust with our treasured instruments. This means a great deal."
-- Mark Bjork, Associate Professor of Violin and Pedagogy, University of Minnesota School of Music
"Thanks to you and your sales staff for once again helping one of my students. He has been a very special student to me and I really wanted to see him get an affordable but great instrument to grow on. I am so glad to have you available to my students because I know I can trust that instruments are always set up correctly and ready to play. Thank you so much for your help!"
-- Bonnie Knapp, Public School Teacher, Osseo Area Schools, MN
Sound
"I have been playing my new violin for a week now, and I can't imagine how I ever lived without it. Everything that comes out of it is a pleasure, from the easiest Twinkle to Mozart. Playing it is so much fun, it's akin to eating chocolate at every meal! It's like a dream-come-true. Thanks for helping to make this happen for me."
-- Marla Okner, Orchestra Teacher, Stillwater Minnesota Area Schools, Woodbury, MN
Professional Workshop
"I am so pleased with the sound of my violin since you worked on it that I decided to write and tell you about it. Being able to make an appointment with your shop for repairs and adjustments while I was in Minneapolis was a lifesaver. The sound just sparkles."
-- William C. Marshall, Assistant Principal Second Violin Boston Symphony (Retired in 1974), McAlester, OK
"My daughter mentioned how wonderful she thinks her violin sounds now and how very much easier it is to play. We both wanted to thank your talented technician for performing such delicate surgery with such fine results!"
-- A.F., St. Paul, MN
Bow Repair
"I just received my Sartory and Hill bows in the mail, and once again I congratulate you on your beautiful work on them. It is really heartwarming to see them refurbished in this way. Thank you once again for your beautiful and painstaking work."
-- Michael Davis, Professor, School of Music, Ohio State University College of the Arts; world-class soloist; orchestra musician and recording artist, Columbus, OH
"I just received my bow! Excellent work and tremendous service!!"
-- E.B., Adel, IA
"Just received my bow a few days ago and wanted to tell you that it is some of the best work I have seen in a long time. It looks fantastic and the hair is of top quality."
-- J.L., Dallas, TX
Service
"Valerie and the violin are getting along fine, and she is growing from this marvelous intersection, as the violin continues to teach her other nuances of expression which great instruments are so capable. We wish to thank each of you for your impeccable service, inexhaustible patience, and faultless hospitality."
-- Stephen Nelson, Founder & Director Salem String Academy, Salem, OR
"Some of my Boston-area friends thought I was a bit crazy to trek all the way back to Minneapolis to search for my dream violin. But I've known Claire Givens Violins from the day it opened and I was sure I was making the right choice of getting a new violin from there. I want to thank all of you for your attentive help when I tried a million violins at the Cremona sale/exhibit. You were all so kind and worked so hard. You also knew the exact balance between offering suggestions and just letting me play for hours on end! I appreciated all your effort."
-- S.L.V., Andover, MA
"I want to convey my personal thanks to the team at Claire Givens for your considerate and generous help to me through the years in helping me acquire 'the perfect' instruments for my two daughters. We've been treated so well by everyone in each encounter and you helped me at a time when finances dictated that I scrutinize every penny. I always felt that you gave us equal service and stature with those who were spending ten times the amount we could... The girls will treasure their violins for the rest of the lives (and share them with their daughters), and I treasure the memories of the acquisition and their use."
-- J.C.M., Rapid City, SD
"Thank you for your wonderful patience and compassionate helpful staff."
-- RT, New York City
Value
"You have made your mark in the world by putting high quality instruments into the hands of players and improving the sounds we make. Between you, Andrew and the rest of your staff, you make the world a more beautiful place and I'm glad to be part of this circle from maker to shop to performer to audience."
-- Randy Sabien, Owner of Fiddlehead Music Record Label; Jazz Violinist, Hayward, WI
"The cello Claire sold to my student has set the standard for what you could get for your $ in my studio!"
-- David Evenchick, Cello Instructor, Suzuki String School of Guelph, Ontario, Canada
Commitment - Community Support
"You gave our 40 high school orchestra students a very wonderful opportunity to walk through your shop and see some incredible instruments and experience what a real instrument shop feels like. They learned so much and were so impressed and amazed, and talked about it all the way through June! ...Thank you!"
-- Greg & Julie Marston and students, Clinton High School, Clinton, IA
"Just a note to thank you for helping me learn more about searching out and feeling good about our violin investments! My husband and I are not players and this is often a huge challenge for us! We appreciate your willingness to help... Mostly we appreciate what you're doing for our children and the children in the community of furthering their educational and performance opportunities! Thank you! Thank you! That's a wonderful gift for everyone involved. We look forward to many more experiences."
-- B.H., Shaker Heights, OH
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