FAQs
Do you have special package prices?
When searching for a new instrument, it is important to match it with a bow that works well with it. After all, each instrument and bow works uniquely together. Therefore, each instrument, bow, and case is sold separately. We do offer a 3.5% prompt pay discount for payments by cash or check as well as 10% case discount with your instrument or bow purchase.
Do you rent instruments and bows?
We do not have a rental program. However, we do offer a 100% trade-in policy for any instrument or bow purchased at Claire Givens Violins. Owning an instrument worthy of trade gives you maximum flexibility in the marketplace. We also have a Rental Rebate Program that allows you credit from your other shops’ rental payments towards your Givens Violins purchase.
Why do I need a new pearl eye or pearl slide on my bow? It’s just for decoration, isn’t it?
While a pearl slide is a beautiful fixture, it has an important function in holding the bow hair in the frog. The slide needs to fit properly so it can be removed and replaced when your bow is rehaired. The surface of the slide should line up with the surrounding ebony to protect the wood. If the pearl becomes cracked or worn away, the ebony edge on either side of the slide can become rounded. In addition to being a difficult additional repair, this ebony damage can affect the value of your bow.Although pearl eyes have only an aesthetic function, worn, cracked, or missing pearl eyes can lead to the same type of ebony damage as that of a worn slide.
How do I know when my bow needs rehairing?
There are several signs that indicate it is time to have your bow hair replaced. A most obvious sign is that of missing hairs. Hairs most commonly break off from the playing side of the bow. Continuing to play on a bow that has many hairs missing from one side can not only cause the bow to respond less effectively but can bring on or aggravate warping of the stick. Should you find yourself using more rosin than usual and not getting enough grip on the strings, it is time to change the hair. As a rule of thumb, most players find they need a rehair at least once a year.It is important to have your bow rehaired when the hair is too long or short. Hair length can change drastically with the change of seasons and humidity levels. It is important not to force a bow you are having trouble tightening or loosening; bring it to the shop before further damage occurs. Ignoring a bow in this condition can lead to damage of the inner parts of the bow and may cause cracks in the butt of the bowstick.
Why should I have my leather thumb grip replaced? It’s comfortable the way it’s worn down.
The leather thumb grip and the metal, plastic, or whalebone winding beneath it play an important role in protecting the bow stick from the abuse of playing. Depending on your bow hold and body chemistry, holding the bare wood of your bow can cause the wood to be worn away, thus weakening the stick and affecting the bow’s value. Some players are advised to have the butt of the stick (above the frog) covered with leather or a special clear tape to protect both the wood and the bow’s stamp.
There is a piece of my bow tip plate missing. Is it important?
The ivory, bone, or plastic plate seen on most bows functions as an important protection for the delicate wooden tip end of the stick. It is lined with ebony or fiber for added protection. Any crack in the wood of the stick in this area can quickly render a bow useless and/or valueless. The tip plate is your bow’s first line of defense against this type of damage. A crack in this tip plate can, in some cases, continue through the lining into the bow wood if left unrepaired. A missing portion of the tip plate leaves the bow tip extremely vulnerable to damage from the slightest tap against any object.
My bow’s frog is cracked. Should I be concerned?
The cause of many cracked frogs is a “wobbly” frog. Such a condition is due to a poorly adjusted eyelet or enlarged screw pilot hole. Such cracks can affect your bow’s value and are best repaired early. Correcting the cause of the wobbly frog situation can minimize the potential for such cracks. Frog cracks can easily progress from one end of the frog to the other, resulting in a piece falling off completely. This is a serious situation, especially when loose pieces are lost.
I know that Givens Violins has great instruments that are set up at a very high level. Doesn’t this mean your prices are higher than other shops?
We understand we work in a competitive marketplace and need to offer the best value to our customers. We do this by:
– Employing professionals trained in the four hundred year old tradition of lutherie, who also incorporate modern technical advancements in their practice of bringing instruments to their optimum qualities of sound and response
– Using our established relationships with makers and vendors all over the world which allows us to offer the best quality to our customers at a fair and competitive price.
How often should I have my violin checked or serviced?
It’s wise to get your violin (and bow) professionally checked at least once a year, even if nothing seems wrong. Regular checkups help maintain optimal sound, playability, and protect your investment. Seasonal changes in humidity and temperature can affect a violin’s wood and setup, so periodic adjustments by an expert ensure it stays in peak condition.
Why do violins sometimes crack or develop open seams?
Cracks or open seams often result from low humidity. When the air is very dry, the wood and glued joints can shrink, causing seams to open or cracks to form. An open seam is how a violin relieves stress from dryness—preferable to forming a more serious crack. To prevent these issues, store your violin in a stable humidity environment (around 40–60%) and use a case humidifier during dry seasons.
When should I replace my violin strings?
Most players replace their strings every 6 to 12 months or whenever they sound dull, appear frayed, or lose tuning stability. Strings naturally wear over time, so fresh strings are key to maintaining a good tone. If you have an important performance, consider installing new strings a few weeks in advance to allow them to settle.
How do I clean and care for my violin properly?
Gently wipe down your violin with a soft, dry cloth after each session to remove rosin dust and fingerprints. Avoid household cleaners or alcohol-based products, as they can damage the varnish. A specialized violin polish or cleaner (used sparingly) can be applied if needed. Always loosen your bow before storing it, and keep your violin in a sturdy case with moderate humidity levels. For additional information on caring for your instrument, visit our String Instrument Maintenance Guide
How do I know if my bow needs rehairing?
Signs include broken or missing hair (especially if uneven), difficulty getting the bow to grip the strings (even with fresh rosin), or difficulty tightening or loosening the hair. Many players opt for a rehair once or twice a year. Fresh bow hair ensures better tone production and helps avoid damaging the bow’s camber or straightness.
Should I rent or buy a violin for a beginner?
Renting is a frequent choice for young students who will outgrow smaller violin sizes quickly. It provides flexibility and lower upfront costs. If a player is committed long-term; has the skill/talent to appreciate a better quality instrument; or needs a full-size violin, buying can be a better investment—especially if the shop offers trade-in options that let you upgrade in the future without losing your initial investment.
What factors should I consider when buying a violin?
Look for reputable craftsmanship, quality materials (aged spruce top, maple back, ebony fittings), and a sound/tone that appeals to you. Pay attention to condition—no cracks, open seams, or warping. Budget also matters: comparing instruments in a comfortable price range helps you find the best value. Always test the violin with a good bow and, if possible, get a teacher’s or luthier’s input.
